Our team

YOUR SUPPORT & MAINTANCE SERVICE

As BAC´s Customer Service Team, we ensure that you receive
the exceptional service you deserve. We’re there for you
whenever you have questions, encounter problems, are
confronted with any other challenge, or would like to give us
feedback on our software.

Our Services

AT A GLANCE

The BAC Helpcenter

Helpful information to answer your questions – our Helpcenter gives you 24/7 access to all relevant information
about our software.

Personal Customer Service​

You haven’t found the answer to your question in our Helpcenter? Our service managers will be happy to assist you
by telephone or email between the hours of 9:00 am and 6:00 pm (CET). Take a look at our service performance
indicators below…

Time response (mail – telephone)